The provision of exemplary customer service is the safest way to ensure the success of your business. Undoubtedly, the most interesting element that emerges from this book is that achieving it, contrary to what most people believe, is feasible without requiring significant capital commitment or effort. It is not accidental that most of the described methods have negligible or no cost. The exemplary customer service of the author Ioannis Protopapadakis presents you with 60 ways through a plethora of examples to provide unparalleled and unforgettable service to your customers.