People use body language to connect and build trust. However, as communication increasingly happens behind a screen, traditional signs of body language are no longer visible. Or are they? Replies to emails that you wait and wait for. Video calls filled with awkwardness, lack of connection, and camaraderie. Confusing written messages. Conflicting punctuation marks that can mean anything. It is often difficult to understand the intentions of others even after years of daily contact. Think about how much more complex this seems in online communication, when there is a chance that you have never met the person on the other side of the screen. In The Ultimate Book on Body Language on the Internet, Erica Dhawan, known for her ideas about human collaboration and passionate about human communication, decrypts these new signs and signals that have replaced traditional body language between genders, generations, and cultures.

In real life, we lean forward, cross our legs, smile, nod, and look each other in the eye, wanting to show that we are listening and maintaining our unwavering interest. In the world of the internet, however, we listen carefully when we read carefully. Through our writing, we show empathy. And a simple phone or video call is equivalent to a thousand emails. The Ultimate Book on Body Language on the Internet will turn your daily misinterpretations into a set of completely understandable rules that aim to enhance your connection with others, regardless of the distance that separates you.

Erica Dhawan explores a wide range of interactions - from large teleconferences to daily emails, written messages, and personal internet messages - and offers ideas and solutions to build trust and immediacy in a constantly changing world.