Indifferent, I would say. I expected more from such an expensive product and this company! The mint it contains is annoying, it causes irritation, and all these products usually add volume to the roots, but this one doesn't even feel like I'm putting water! The package included a shampoo as a gift, which was also indifferent... I don't know about the results, but using them did not please me, even though I have been trying for three months. I wonder if it's my fault, the water, or something else I'm doing wrong!