Contains:
The necessity of change in modern business: The role of the environment, Obstacles and resistance to organizational changes, Introduction to Change Management, The development of vision and the strategy of change, Implementation of modern practices and methods of administrative change, The necessity of change in the modern public sector, Change management as a tool for implementing administrative reforms, Organizational change through the lens of organizational behavior, Introduction to leadership theory, Leadership and effectiveness, Crisis management and conflict management, The leader in space and time and verbal aggression.