It is soft. I don't know if it is suitable for a newborn... Maybe from 2-3 months and onwards.
It has a washable cover.

For a newborn, it didn't work for me, I found it too bulky. I started using it when the baby was about 2 months old, on the changing table to prevent milk from coming up when I changed him. From 4 months and onwards, I started using it for sleep as well.

I was satisfied with the quality and it is ideal for children. I bought it for my 2-year-old son because he was not used to sleeping with a pillow and it didn't bother him at all. I use it especially when he is congested with mucus and his head needs to be slightly elevated for easy breathing.